It all starts with our customer customer service specialist Brandt Bechard. With over 7 years of experience in customer service for premier transportation manufacturers, Brandt handles all intake cataloging and scheduling for our service department, making sure that your URB-E is returned in less than 72 hours, an industry best. With URB-E you know that you will be talking to a real, professional person, not a dead end email account or voicemail system.
https://www.instagram.com/p/BLJ_pDtgsRO/?taken-by=urberidesOnce an URB-E has been processed by Brandt, it goes to our Colorado Boulevard production facility. There it is worked on by the very same people who assembled it. With our highly trained team of mechanics, who know the URB-E like the back of their hands, we can quickly and efficiently diagnose and repair each unit. Once complete each URB-E undergoes a 35 point inspection by our quality control experts, ensuring it is returned in like new condition.
https://www.instagram.com/p/BMsJPR5gNEw/?taken-by=urberides We here at URB-E stand by our customers and our product. No matter what problem may arise, we are dedicated to making sure that we improve our customers quality of life in every way we can. When you buy an URB-E, you are not just getting a superior American made product, you are changing the way you live.